Hand Stamped Heirloom Jewellery

 FAQ's


How
do I place an order?
Click the ADD TO CART button. Once you do this it will take you to your shopping cart / check out. If you want to purchase more then one item you can return to the site to continue to ADD TO CART. Once you are finished and ready to check out click the VIEW CART button and follow the instructions to proceed to PAYPAL.


What are my payment options?
I accept PayPal (you do NOT have to have an account with them to use their services) This is the only method available if purchasing directly from this site. Please contact me directly if using one of the following payment methods: Cheque, Cash, Email Money Transfer.


What is your turnaround time?Once your order is placed, general turnaround time is 10 business days (not including postal delivery)
If you need a RUSH order please contact me.


What does the postage cost?
Postage to both Canada and USA are FREE and usually take 2-5 business days within Canada and USA takes 5-10 business days. International orders are $4 please contact me before ordering.

It is important to know that your package is sent via letter post and is uninsured and has no tracking number. If you require insurance and tracking info it is available at an additional cost. I can obtain a quote for you. (approx $15 for Canada & the US). Contact me to confirm rate.
JessicaRae Jewellery will not be held accountable / responsible for lost or damaged packages if insurance and tracking are not purchased.
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